Service status
How are the servers right now?
This page checks the DNS server, the sign-in and store route and the apps' dedicated connection every 30 seconds. Green means good to go.
Getting the status…
DNS serverAnswering your devicesChecking…
Sign-in and store routeOpening networks and storesChecking…
Dedicated game connectionAndroid and Windows appsChecking…
All green here but you can't connect?
Run the connection test in the setup guide; if that doesn't do it, chat with support.